What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

FAQ and Policies | The Aurora Pursuit

Common Queries

Frequently asked questions

General

Setting up FAQs

Booking Policy

Cancellation Policy

At The Aurora Pursuit, we prioritize your experience. Bookings can be modified or canceled up to 48 hours before your scheduled tour. As we cater to only five guests per night, a full refund is provided if canceled outside this window. Tour cancellations due to weather will be rescheduled to the next available date, ensuring you don’t miss this magical experience. We appreciate your understanding and are committed to delivering a premium service.

Photography Workshop Guidelines

During our photography workshops, participants are encouraged to bring their own cameras and gear. Raymond will provide comprehensive coaching, focusing on camera settings, low-light photography techniques, composition, and photo editing tips. All skill levels are welcome, and we aim to create a nurturing atmosphere that enhances your learning experience. Please arrive with an eagerness to explore the art of photography amidst breathtaking views of the Northern Lights. Your satisfaction is our priority.

Health and Safety Measures

Your safety is paramount to us at The Aurora Pursuit. We adhere to strict health protocols, including regular sanitization of equipment and vehicles. We recommend that guests dress warmly in layers for comfort during night excursions. Our experienced guides will ensure you remain safe while enjoying the stunning auroras. Should you have any specific health concerns, please reach out to us in advance so we can accommodate your needs appropriately.